SPEAKING
With over 25 years on the front lines as a physician and expert in high-stakes communication, Dr. Orsini will deliver an unforgettable, transformative experience.
KEYNOTE TOPICS
Workshops can be added to any of Dr. Orsini's lectures to provide hands-on learning for small or large groups. These interactive sessions deepen understanding and allow participants to practice applying key concepts in real-world scenarios. Combining workshops with lectures ensures a more engaging and impactful experience, reinforcing the messaging and driving lasting change.
Difficult
Conversations
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→ Learn how to use compassionate communication to build trusting relationships quickly.
→ Master verbal and nonverbal techniques used to de-escalate conflict and convey empathy in any situation.
→ Learn key communication insights that lead to effective leadership, especially during times of uncertainty and crises.
Artificial Intelligence in Healthcare
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→ Explore how AI technologies can alleviate administrative burdens, reduce provider fatigue, and help mitigate the burnout crisis in healthcare.
→ Understand how AI tools can assist in identifying and minimizing common medical errors, improving patient safety and reducing mortality rates.
→ Discuss the ethical concerns surrounding AI, including maintaining the provider-patient relationship and ensuring that AI complements, rather than replaces, human interaction in care.
Remember
Your Real Why
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→ Discover how to revitalize your staff’s enthusiasm for medicine and reduce burnout.
→ Recognize the signs of professional burnout and debunk the various myths regarding this important subject.
→ Significantly improve net margins by improving patient experience and reducing employee turnover.
Breaking
Bad News®
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→ Learn the 3 goals of Breaking Bad News®.
→ Master the principles of the BBN P.R.O.G.R.A.M.® roadmap.
→ Obtain key verbal and non-verbal techniques that convey compassion, build confidence and establish trust.
It’s All in
the Delivery®
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→ Learn key predictors of patient experience and debunk various myths surrounding this topic.
→ Master effective and compassionate communication techniques that quickly build trusting relationships and improve patient satisfaction.
→ Obtain the tools necessary to create sustainable culture change.
Leadership Skills
When Times Get Tough
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→ Experience a paradigm shift and emerge with a completely new understanding of how to connect and communicate effectively, while learning to lead in the moments that matter the most.
→ Become familiar with customer/employee / patient centric communication.
→ Learn how to attract and retain talent by forming trusting relationships with team members and employees.
WATCH TONY IN ACTION
Difficult Conversations
Breaking Bad News®
Remember Your Why
AI in Healthcare
WHAT THEY ARE SAYING STORIES OF TRANSFORMATION
WHAT THEY ARE SAYING STORIES OF TRANSFORMATION
TESTIMONIALS
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“Dr. Orsini spoke at our in-person 25th Annual Nursing Leadership Forum . Our audience received his dynamic approach to addressing barriers in communication incredibly well. His delivery of the content and connection with the audience was exactly what was needed.”
– LORI GUNTHER,
CEO, Synova Associates, LLC -
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"His thought-provoking, practical techniques make any leader a better communicator. The feedback was so superb we asked him to speak again this year. Yep, I'm a big fan of Tony Orsini!"
– QUINT STUDER,
Founder of the Studer Group
